Hello All,
This month we’re covering Chapter 8 from Better Allies, "Everyday Language".
In this chapter Catlin covers how to make our everyday language more in sync with our intention to be good allies. She specifically writes about about the following categories: gendered language, language with racist roots, language that refers to ladies and gentlemen, reclaimed and reappropriated language, the use of pronouns, the importance of properly pronouncing names, the use of terms and slang that reflect disabilities, language that disrespects indigenous peoples, popular industry terms, and the use of titles and honorifics. She also emphasizes the importance of allies to be role models. That is a lot!
In our higher education technology fields all of these types of language concerns come into play. By paying attention to using better language, we have the opportunity to show our colleagues, students, and communities what it looks like to be inclusive in the words that we use. What Catlin focuses on throughout Chapter 8 is providing details about why each of these types of language makes a difference in how people feel. While the details of each type varies, it comes down to one thing- each of these categories of language has an impact that either opens the door to making everyone feel welcome or closes the door and keeps some people out.
Catlin provides a counter-argument (p.119) to the idea that “people are too sensitive to this stuff. Perhaps that's true, but this sensitivity may not rise to the level of consciousness. It may show up as a background discomfort or an intuition that something isn't a good fit.” Catlin is quoting Anne Janzer, author of the book Get the Word Out who “points out that subtleties in language may seem minor when called out, but their collective power is formidable.”
And the way I understand this is that use of language that distances the individual from the group creates a feeling of being unwelcome. So anytime we separate us from them in our language, we are reinforcing an exclusionary mindset that does a disservice to our SUNY mission.
I want to focus a little bit on the idea of using reclaimed and reappropriated language, because this one has caused no small amount of stress in recent years as pop culture and music uses more reclaimed terms. This is where marginalized peoples try to take back a slur that has been formulated to hurt them. Catlin references professor James L. Gibson who co-authored a 2019 study examining language reappropriation. She writes, “He and his colleagues found that context is crucial, but under some circumstances reclaimed slurs can actually become neutral or even positive.” Catlin then provides a warning that I think all of us need to pay close attention to. If these slurs are reclaimed by the populations they were meant to hurt, can anyone use them? And the answer that Catlin provides (p. 121) is a firm no. “Reappropriation creates solidarity within the group doing the reappropriating, but people outside of the group should assume those loaded terms are still taboo."
Skipping ahead a bit, on pages 130-132 Catlin focuses on popular industry terms. She says that despite their racist undertones, terms like whitelists/blacklist are industry standard and almost universally accepted. SUNY has made progress in this area, and there is still more to make. She writes, “While it can be challenging to steer colleagues away from jargon and terms that have been widely used in their fields for decades, allies must focus on doing what's right instead of what's easy. And that includes eradicating insider language and shorthand terms that are problematic.”
The chapter ends with these four tips:
- Be aware and respectful of pronouns, gendered languages and phrases that are demeaning or offensive. Lead by example in how you use (or don't use) both.
- Take time to learn people's names and how to pronounce them.
- Create a safe space for people in your workplace or industry to ask questions and discuss problematic language.
- Be aware that some terms you think are innocuous may be harmful to others. If you mess up, apologize.
Until next month- be well and keep learning!