Hello all,
If You Want a “Yes”, Don’t Ask a “No” Question. That's the title of a short and powerful tip provided by a recent Tech-Talk article. I got the article through my regional library council, but I contacted the publisher and they've given me permission to reproduce the content here, as not all of you will have access.
How often do you ask a question where the answer could be either “yes” or “no”?
My guess is it’s a lot!
“Do you have any questions?”
“Is this your final decision?”
“Did you finish the report?”
“Are you available tomorrow?”
“Do you need help with that?”
In each of these questions, you’re hoping the answer is “yes”, right? But the way you ask makes it easy for the person to choose “no”.
What could be a better way? What could you say that gives a greater chance of getting a “yes”?
Make sure the question is **open-ended** (can’t be answered with a word or two). Check out these examples:
“What questions do you have?”
“How did you come to your final decision?”
“What progress have you made on the report?”
“When are you available next?”
“What kind of help do you need with that?”
Don’t make it easy for people to give you a “no” unless that’s what you want. Shape your questions so that you have a better chance of getting a “yes”.
If you like this article … there’s more!
We’re thrilled to share this TECH-TALK article with the SUNY WIT Community — with a special, one-time permission just for you! It’s one of hundreds of Tech-Talk resources designed to help professionals strengthen their communication and technology confidence.
If your organization is a member of one of the **seven NY Library Councils** that subscribe to Tech-Talk, you could already get the weekly tips, videos, and live webinars.
If not, no worries — you can try Tech-Talk for free and discover just how easy it is to grow your tech and communication skills. Here are some easy options for you: [Schedule a Demo] [www.tech-talk.com] [See Pricing]
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Linda Keefe, Publisher
Colorado Springs, CO
Cell: 585-615-7795
Linda@Tech-Talk.com
All the best,
Holly
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